1. What is your return policy?

At Erco Distribution, we prioritize offering the best possible prices and free shipping to our customers. To maintain these costs, all sales are final.

2. Do you offer bulk or contractor pricing?

Yes! We provide competitive volume pricing for contractors, installers, and businesses. Contact our sales team to discuss your project requirements and receive a customized quote based on quantity.

3. What warranty coverage is included?

All products include manufacturer warranties. ERCO helps coordinate warranty claims with manufacturers. Keep your purchase receipt and contact us for assistance with warranty service requests and authorized service centers.

4. How do I choose the right generator size for my needs?

Generator sizing depends on your essential power requirements. Residential models range from 7.5kW to 26kW; commercial units reach 150kW+. Our team calculates your load based on appliances and critical systems.

5. What's the difference between standby and portable generators?

Standby generators install permanently and activate automatically during outages. Portable generators require manual setup and fueling but offer flexibility for job sites, events, or temporary backup power needs.

6. What warranty coverage does Generac offer?

Generac provides 5-year limited warranties on residential standby generators. Extended 7-year and 10-year warranties are available. Portable generators typically have 2-3 year coverage. All warranties cover parts and workmanship defects.

 

1. What is your return policy?

At Erco Distribution, we prioritize offering the best possible prices and free shipping to our customers. To maintain these costs, all sales are final.

2. Do you offer bulk or contractor pricing?

Yes! We provide competitive volume pricing for contractors, installers, and businesses. Contact our sales team to discuss your project requirements and receive a customized quote based on quantity.

3. What warranty coverage is included?

All products include manufacturer warranties. ERCO helps coordinate warranty claims with manufacturers. Keep your purchase receipt and contact us for assistance with warranty service requests and authorized service centers.

4. What size surge protector do I need for my home or business?

Sizing depends on your electrical panel amperage and protection level needed. Our Galeos Series includes residential and commercial models. Contact us with your panel specifications for the right recommendation.

5. How does Armada surge protection differ from standard surge strips?

Armada installs at your electrical panel using patented Power Pressure™ Technology, protecting your entire property from lightning and power surges. Unlike plug-in strips, it safeguards all appliances and electronics simultaneously.

6. Can I install Armada surge protection myself?

No. Armada surge protectors require professional installation by a licensed electrician as they integrate with your main electrical panel. We can connect you with certified installers in your area.